|
|
Skill Swap
Typically, employers set up mentoring systems to formally prepare new workers before they start, act as liaisons when new workers have difficulty with incumbent workers or supervisors, and help resolve minor problems in the workplace. A common method to help a new employee into new work situation is mentoring.
Mentoring should not be confused with other work programs. Non-mentoring programs may include:
Orientation – which is a one-time event designed to introduce newcomers to the company. All basic information is typically provided.
On-the-Job Training - an appropriate venue for direct training needed for a particular job.
Mentoring can be a great way to enrich employees with skills and capabilities. It can also help employees gain new insights. Setting up a mentoring system is easy. To start, consider:
- Recruiting incumbent worker volunteers to help their new colleagues adjust to the company. Ideally these are workers who are comfortable with the job and able to get along well with co-workers and management.
- Giving mentors the time and flexibility in their responsibilities so they can be effective in the role. Recognize that they are increasing the company retention rate and reducing turnover costs. They're probably also reducing employee stress and potential issues for the human resources department.
- Training new peer mentors. They may need training in how to describe the workplace properly, how to make others comfortable on the job, and how to resolve problems. Some may need training to deal with diversity and other issues raised by new workers.
- Writing a policy and procedure for a company mentoring plan. Materials such as a document that explains workplace rules and procedures are helpful. They may also include information about safety, employee organizations, disciplinary procedures and contact people who can assist with problems.
- Working with peer mentors and trainers to plan and provide orientations for new workers. These might include a workplace tour, a clear job description from the worker's perspective, and introductions to co-workers and management representatives.
- Holding team meetings in which the mentor team can meet occasionally to resolve problems, brainstorm ways to improve, and review reasons why new employees leave the company.
While it may sound complicated, what mentors really do is help guide and assist colleagues, prepare them for what to expect, empathize and introduce them to other workers.
Mentoring can be as simple as sitting with someone at lunch on their first day, introducing them to another worker who lives on their block, or seeing about arranging a carpool. Mentoring does not need to be a complex process, but it can make a world of difference. |
|