Time Warner Telecom's Business VoIP Solution

VoIP promises increased bandwidth efficiency and lower costs by converging voice and data services over a single IP connection. This saves organizations money by reducing multiple, costly connections to voice and data networks and improves network performance and flexibility, through the VoIP softswitch infrastructure. Several different business-class VoIP systems are enabled by the robust VoIP infrastructure.

Solutions

"The burning question in the minds of customers is not what technology, but what solution will help me win in a very competitive marketplace? How the industry takes technologies, like VoIP, and crafts them into real solutions that deliver real benefits for customers is what separates the contenders from the pretenders," said Michael Rouleau, senior vice president of strategy and business development for Time Warner Telecom. "As more and more businesses converge their voice and data networks, aligning with the right service provider is becoming even more critical."

Time Warner Telecom connects VoIP customers via a robust metro Ethernet platform — a reliable private network that offers businesses all the advantages of VoIP plus privacy and quality. Sensitive calls and data travel only within the Time Warner Telecom secure network, not the public Internet. High-priority broadband queues and MPLS pathways are reserved exclusively for voice-only traffic.

ONE SOLUTION Connect, offered by Time Warner Telecom, is a suite of products for voice customers. Connect, or IP trunking, is a logical trunk connection delivered over IP, using your broadband Internet transport to access Time Warner Telecom's IP-based broadband network. As long as your company utilizes high-speed Internet protocols, no additional equipment or technology is needed to add VoIP.

Technology

An IP trunk takes voice traffic from existing PBX platforms and converts it to IP packets. A Time Warner Telecom softswitch utilizes a gateway to convert voice into IP from virtually any protocol your network supports and routes it across our IP network to its final destination

As voice packets enter the Time Warner Telecom network, they're placed into guaranteed Class of Service queues that have the highest priority, reserved exclusively for voice packets. This means crisp voice quality with no latency or packet loss, which can happen with voice packet compression or voice traffic on the public Internet.

Since Time Warner Telecom manages all the equipment and software, enterprise customers don't have to buy and maintain new hardware, worry about depreciation or incur extra IT management support costs. Plus your data and voice transfers travel over Time Warner Telecom's private IP network, not the public Internet, providing higher security.

Benefits

Reduce expenses and enhance voice and data functionality using Time Warner Telecom's service. Some key benefits include:

• Reduce the cost of doing business.
• Eliminate tolls for multi-site companies.
• Support inbound and outbound global calling on two-way virtual trunks.
• Enable T-1 through 100 Megabit connections.
• Allow emergency 911 calls, directory assistance, directory listings and operator services, like a standard voice-only system.
• Provide local phone numbers, local number portability and local trunking.

With one pipe for both data and voice traffic, companies can easily buy a specified amount of voice and data bandwidth. As company voice and data traffic needs grow, the pipeline created by Time Warner Telecom's IP Trunk easily expands.

If you're searching for a VoIP solution, explore the business-class services offered by Time Warner Telecom. For more information visit www.twtelecom.com.

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