Time Warner Telecom - Spotlight

   
 

Smaller Companies Gain Carrier-Class Security Solutions

Imagine a company that uses real-time inventory management to assist Internet retailers with services like payments, fraud management and customer service solutions.

A Denial of Service or Distributed Denial of Service attack that slows or crashes its system would translate to huge business losses. In addition to security, efficient bandwidth management is paramount. That's why one such business turned to Time Warner Telecom to protect its network.

Traditionally, firewalls are located at the customer's network edge. This allows valuable bandwidth resources to be consumed by invalid traffic from the Internet. By using Time Warner Telecom's Network-based Managed Security Service, attacks on the company's network are detected and mitigated, and unauthorized traffic is dumped before the customer's link to the Internet is even opened.

The company reports that its communications to and from the Internet over local loops are cleaner, faster and more efficient. The added layer of security and reliability that the service provides is exceeding its expectations. The company CEO cites the service as a great option for smaller companies with limited IT resources, or for larger companies wanting an extra level of security.

The Professionals

When working with Time Warner Telecom, this customer selected our Managed Security Service and received an initial security consultation with a Certified Information Systems Security Professional (CISSP), on-site installation and a number of security policy changes each month. Experts in our Security Operations Center use network and ancillary equipment to continuously monitor the customer's network 24x7x365. These experts resolve any problems remotely, review the status of the customer's security policies, and initiate remote testing and troubleshooting procedures. Should the security team be unable to resolve a problem remotely, local technicians are available to step in.

Time Warner Telecom provides a variety of monthly reports that keep the company aware of the types of attacks its network receives — and is protected from. For instance, the company now knows the top ten attack destinations, blocked ports and protocols and the volume of traffic blocked per day. The added benefit of Time Warner Telecom's Managed Security Service is that all these protections occur without consuming valuable bandwidth and resources to filter out this unauthorized traffic — and without the damaging effects these attacks and unwarranted traffic could have on its network and the valuable data it contains.

Time Warner Telecom offers security services in 44 U.S. metropolitan areas. To find out if it offers the right protection for your business, contact a Time Warner Telecom account representative or visit www.twtelecom.com.

 

 

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