Who Can Help the Police?

A Southwestern U.S. police department recently resolved its telecommunications dilemma with bundled telecom services. Although the department's IT team had already purchased T1 connections, they quickly realized that this temporary solution did not give the department room to grow.

The police department needed a network that offered scalable bandwidth and would improve the department's overall efficiency. Because the department continually launched new IT applications, it required a network that would adapt to its ever-changing needs. It also wanted to minimize the number of providers it dealt with to simplify billing and technical assistance.

Options

Like this police department, an increasing number of business owners are searching for more flexible, convenient and affordable telecom services. Because people use bundled telecom services at home, they expect the same valuable services at work.

Owners of small- and medium-sized businesses are especially interested in bundled services due to the low cost and simplicity of the packages. Previously, companies had to manage numerous telecom providers and multiple bills. They had to sign up with the telephone service provider, a long-distance carrier, an Internet provider and sometimes a separate voicemail service. This created a lot of extra work and headaches for companies and IT departments.

Flexibility

Recently, companies have realized they can work with one telecom provider that can deliver all of these services in one robust package. That means one account to manage and one bill to pay — not to mention a significantly less expensive bill.

Smaller business owners are also attracted to bundled services because it allows them to select only the options they will use, thus saving them money in the long run. Police departments are no different than any other business when it comes to scrutinizing the cost of every service they purchase.

Bundled services offer a strong solution to these small- and medium-sized businesses. Most packages combine local voice, long distance, Internet, Web hosting, voicemail, e-mail and other essential business features all in one bundle. Having access to this variety of options allows businesses to more effectively interact with their customers, associates and vendors.

Plus, businesses can make the most of their bandwidth when they choose bundled services. For example, when police officers aren't using voice channels, that unused bandwidth is allocated to the department's Internet access.

It's no surprise that bundled services have become the popular answer to small- to medium-sized companies' telecom needs. Because these packages are low cost and low maintenance, they provide the ultimate solution. With bundled services, companies can worry less about managing telecom services and focus more on what's truly important — successfully running their business.

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